FAQ
Questions and answers
76 answers, grouped. Type a word to narrow them down.
The basics
What is CloudPool?
An app that signs in to your storage accounts, on 59 services from Google Drive, MEGA and TeraBox to S3 buckets and your own NAS, and pools them into drives on your computer. You upload, browse, share and sync as if each drive were one account; CloudPool decides which account keeps each file.
Is it free?
Yes. The apps and the phone web app are free, with every feature, no ads and no paid tier. The storage is the space of your own accounts. Pricing explains what storage costs.
Which services does it work with?
59 of them: cloud drives such as Google Drive, MEGA, TeraBox, OneDrive and Dropbox; object storage such as Amazon S3, Backblaze B2 and Cloudflare R2; and your own servers over WebDAV, SFTP, FTP or SMB, plus disks on your computer. As many accounts of each as you like. iCloud Photos, Google Photos and Web folder (HTTP) work too, as sources for jobs and comparisons rather than part of a drive. The Integrations page lists them all.
How much space can I get?
The space of every account you connect, added together. On their free plans that is 15 GB per Google account, 20 GB per MEGA account and 1 TB per TeraBox account, so three TeraBox accounts plus one MEGA account is about 3 TB. The free allowances table has every service.
What is a drive?
A set of accounts that CloudPool shows as one. You can make several, such as Personal, Work and Media. Each pools its own accounts, with no limit on how many, and each can appear as its own disk in Finder, File Explorer or a folder on Linux. Any drive, or a single account, can also open in a window of its own.
Do I need to sign up for something?
You sign in with your Google account, in the app or on this website. No password to make, no phone number, no card. Your login carries your list of connected accounts, encrypted, to your other computers and your phone.
Which computers and phones does it run on?
Macs with macOS 13 or newer (Apple Silicon and Intel), Windows 10 and 11 (64-bit, 32-bit and ARM), and 64-bit Linux (x86 and ARM). On iPhone and Android it runs in the browser. See the download page.
Will I see the files already in my accounts?
Yes. Everything already in the connected accounts shows up in the drive, merged folder by folder. Nothing is moved or renamed when you connect an account.
Files and space
Where do my files actually go?
By size. Files under 100 MB go to small-file accounts while they have room, bigger files go whole to big-file accounts, and files over 3.5 GB are split into pieces across big-file accounts. Every service starts as one kind or the other, and you can switch any account. The guide explains it in more detail.
Can I choose which account a file goes to?
Not per file: the point is that you never have to. You choose the drive, you can switch an account between small-file and big-file, and you can move the line between small and big files in Settings, under Where files are kept, anywhere from 25 MB to 500 MB.
What about files bigger than 4 GB?
Some services refuse big files (free TeraBox takes files up to 4 GB), so CloudPool cuts anything over 3.5 GB into pieces and spreads them over big-file accounts. In CloudPool it is still one file, with its real size. Opening, downloading, renaming and moving all work as usual, and a download puts the pieces back together byte for byte.
In a service's own app, those pieces appear as files ending in .cp_part.001, .cp_part.002 and so on. Leave them alone: deleting one breaks the file.
What happens when an account is full?
New files simply go to the accounts in that drive that still have room. When all of them are nearly full, the drive is full: connect another account and the space is there at once. Alerts can warn you when space runs low.
What happens if I disconnect an account?
Its files stay in that account; they just stop showing in the drive. Nothing is deleted. Reconnect it and they are back. One catch: a file kept in pieces cannot be opened while one of its accounts is disconnected.
Can I still use my accounts directly?
Yes. They are normal files in normal accounts. Files you add there appear in CloudPool, and files you add in CloudPool appear there, except split files, which show as pieces, and private folders, which show scrambled names.
How fast is it?
As fast as the services allow. Many files move at once, and big downloads are fetched in several parallel streams. TeraBox's free plan is the slowest of the big services, and moving several files at once helps a lot there. Settings lets you choose how many files move at once, and set upload and download limits if you want CloudPool to leave room for other things.
Can I use GitHub as storage?
Yes, for small files. Files go into a private repository. GitHub is made for code and asks that a repository stay under about 5 GB, with no file over 100 MB. Best for small files you rarely change. CloudPool uses it as a small-file account, below GitHub's 100 MB file limit.
Does MEGA limit downloads?
MEGA's free plan limits how much you can download within a few hours. That is one reason MEGA is a small-file account. If you hit the limit, downloads from MEGA pause until it resets.
Sync, Migrate and jobs
What is the difference between Migrate and Sync?
Migrate moves folders off your computer into a drive to free up space: once a file has safely arrived, it is deleted from the computer, and a restore button brings a folder back. Sync keeps the files on the computer and the same files in the drive, with changes flowing both ways. Both are in Migrate & Sync in the sidebar; the guide walks through them.
What happens if a file changes in two places at once?
CloudPool keeps both copies. This computer's copy is renamed, for example Report (conflict from Studio Mac 2026-09-19 14.05).pdf, and the Sync page shows how many conflict copies a folder has. Keep the one you want and delete the other. If a file was deleted on one side and changed on the other, the change wins.
If I delete a synced file, is it gone?
Not right away. A file deleted on one side is removed on the other too, but it waits 30 days in the drive's Deleted files folder, or goes to the computer's Trash, so a mistake is easy to undo.
Can several computers share one synced folder?
Yes. Sync the folder two-way on the first computer, then on the second choose Sync with a folder in the drive and pick it. Changes from either one reach the other through the drive.
Can I pause syncing?
Yes. Pause all on the Sync page stops syncing for now; changes are noted and go through when you resume. The command line and chat remote control can pause and resume it too.
Can I back up a folder without syncing changes back?
Yes. Choose Back up instead of Two-way: only this computer's changes go up, and the drive copy never changes your files. On a phone, the Sync tab of the web app backs up photos and videos the same way.
Does Sync upload everything again after every change?
No. After the first sync, only the files that were added, changed or deleted are handled.
What can scheduled jobs do?
Copy, mirror, move or check files between any two places: a folder on your computer, a drive, a single account, or a photo library or web folder. A job can filter by name, size and age, and runs by hand, every few minutes, daily at a set time on chosen weekdays, or when CloudPool starts. Each job keeps its last 25 runs.
Jobs run on your computer, so it needs to be on, with CloudPool running (it can stay in the menu bar or notification area). A run missed while the computer slept happens once it can.
Can CloudPool back up iCloud Photos or Google Photos?
iCloud Photos, yes: add it as a photo library and make a job that copies it into a drive, every night for example. It needs Advanced Data Protection turned off. Google Photos works the other way: a job can upload photos into it, but since 2025 Google only shows apps the photos they uploaded themselves, so CloudPool cannot read your existing library.
How do I compare two folders?
Open Compare and pick two places: a folder on your computer, a drive, one account, or a photo library. Every file lands in the same, different, only on the left or only on the right. Nothing changes until you copy the files you pick either way, and Export CSV saves the list.
Sharing
How do CloudPool links work?
When you share a file, CloudPool creates a share link at the account that holds it and gives you a short cloudpool.vercel.app/s/… link for it. Visitors see the file name, size and date on a CloudPool page, and the download button sends them on to the file.
Can people who get a link see my other files?
No. A link opens that one file or folder and nothing else. The download page of the service may show the account's display name.
How do I stop sharing?
Choose Stop sharing, in Shared links or in the window that appears when you share. The CloudPool link stops working for everyone at once.
Behind every CloudPool link is the service's own share link. For MEGA and Google Drive files, Stop sharing in the share window removes that too. TeraBox shares, and links stopped from the Shared links list, stay at the service until you cancel them there, which only matters if someone kept the service's address after opening your link.
Can I see how many people opened a link?
Yes. Shared links shows how many times each link was opened.
What is Nearby?
AirDrop-style sharing over your Wi-Fi. It sends files between CloudPool computers, and to and from phones and PCs running the free LocalSend app. Files go straight across your own network, never through the internet. With no app on the other side, a QR code opens a page in the phone's browser to download or upload.
On your phone
Is there an app in the App Store or Play Store?
No store app. Open cloudpool.vercel.app/app in Safari or Chrome and tap Add to Home Screen in it. Android installs it straight away; on iPhone CloudPool shows exactly where to tap in Safari. From then on it opens from its own icon like any app.
I cannot find Add to Home Screen in Safari.
Since iOS 26, Safari keeps it one level deeper: tap the ••• button next to the address bar, tap Share, scroll down and tap Add to Home Screen, then Add. On older iPhones the Share button is in Safari's bottom bar. It is missing inside apps like Instagram or Facebook: open the page in Safari first. The Add to Home Screen button in the CloudPool web app walks you through it.
Which services work on the phone?
Google Drive, MEGA, TeraBox and GitHub. Accounts on the other services stay reachable from your computers. The Integrations page marks the phone ones with Works on the phone too.
What can I do on the phone?
Browse, upload photos, videos and documents, download, make folders, rename, delete, and share CloudPool links. The same size rules decide where uploads go.
What can I not do on the phone?
Connect or remove storage accounts (do that on a computer), open accounts on services other than Google Drive, MEGA, TeraBox and GitHub, and download or upload files over 3.5 GB (they are kept in pieces, which needs the computer app).
Does my computer need to be on?
No. The phone talks to your services directly, and to TeraBox through a small relay, so it works with every computer switched off.
Can my phone back up its photos?
Yes, from the Sync tab in the phone app: tap Sync photos and videos, select everything in the picker, and CloudPool uploads only the ones that are new, into Drive / Sync / your phone's name. Phones do not let web apps read the photo library on their own, so a backup happens when you tap.
Can I start on the phone?
You can sign in on the phone, but the login and the storage accounts are created in the computer app first.
On your computer
My Mac says it cannot verify CloudPool. Is it safe?
That message appears for apps that are not notarized by Apple, which costs a yearly fee CloudPool does not pay yet. Open System Settings, then Privacy & Security, and click Open Anyway. If it says the app is damaged, run xattr -dr com.apple.quarantine /Applications/CloudPool.app in Terminal. The checksums let you confirm the file is exactly the one published.
Windows says "Windows protected your PC".
SmartScreen shows this for new apps without a paid code-signing certificate. Click More info, then Run anyway. It installs for your user only and needs no admin password.
What is WinFsp and do I need it?
A free, open-source Windows helper that lets CloudPool show drives as drive letters in File Explorer. You only need it for that. Uploads, downloads, sync, jobs, links and Nearby all work without it. Get it from winfsp.dev.
Which download is right for my computer?
The download page guesses for you. On a Mac, About This Mac says Chip Apple M… (Apple Silicon) or Processor Intel. On Windows, Settings, System, About shows the System type.
Does CloudPool run in the background?
When you close the window it keeps running in the menu bar (Mac) or notification area (Windows), so transfers, sync, jobs and Nearby continue. Turn that off in Settings, or quit from the icon.
Do I need to reconnect my drives after a restart?
No. After a restart, or when the computer wakes from sleep, CloudPool mounts your drives again by itself.
Is there a command line?
Yes. Install it in Settings, Advanced, under Command line. The cloudpool command then works in Terminal on a Mac, PowerShell or Command Prompt on Windows, and any Linux shell: cloudpool status, ls, upload, download, sync now, jobs run and more. Run cloudpool help for the list, and add --json for scripts. It talks to the CloudPool app on the same computer.
Can I use it on several computers?
Yes. Sign in with the same login on each. Accounts you connect on one show up on the others within a few minutes.
Does it use space on my computer?
A little. When you open files from a drive in Finder or File Explorer, CloudPool keeps recent ones for a while so they open fast again, up to the cache size in Settings (10 GB by default). Uploads and downloads in the window do not add to it.
How do I update?
CloudPool checks once a day and shows a line in the sidebar when a new version is out. Download it and install it over the old one; your login and accounts stay. The changelog lists what changed.
How do I uninstall it?
Mac: drag CloudPool from Applications to the Bin. Windows: Settings, Apps, CloudPool, Uninstall. Linux: sudo apt remove cloudpool, or delete the AppImage. Your files stay in your accounts, and your login keeps working elsewhere.
Privacy and security
Can CloudPool see my files?
No. Files travel between your device and your storage services. CloudPool has no file servers. The one exception is TeraBox on the phone, where requests pass through a relay that forwards them and keeps nothing. The security page has every detail.
What does the CloudPool server keep?
Your Google email address and name, a scrambled check value for your login, your account list encrypted with AES-256-GCM, your login's keys encrypted with a master key the database never sees, fingerprints of your API keys, and the share links you create. The database alone cannot decrypt the account list; the CloudPool website can, which is how new devices and the MCP server and API reach your drives. The security page explains it.
I used a username and password before. What now?
Sign in with Google, then open your account page and bring the old login over with its username and password, once. Every account, drive, share link and setting comes along, and the old password stops working; computers still signed in with it ask you to sign in with Google.
Where are my account passwords kept?
On your computer, encrypted with the system's own key store: the Keychain on Mac, Windows data protection on Windows, the keyring on Linux. For syncing, inside your encrypted account list.
What are private folders?
Each drive can have one. Files you put in it are encrypted on your computer before upload, names included, so the storage service only sees scrambled names and contents. The key is made on your computer and travels only inside your encrypted CloudPool login. Private files cannot get share links, and the phone app cannot open them. The security page explains the encryption.
Can I lock CloudPool?
Yes. Turn on App lock in Settings, Privacy, and CloudPool asks for a passcode you choose for that computer, or Touch ID on a Mac, before it shows your files. It can lock again when the computer sleeps or after you have been away. Syncing and transfers carry on while it is locked.
Why does Google need my own key?
Google requires every app that uses Drive to sign in with a registered key. The shared key other tools used is being retired by Google in 2026, so a personal one is the reliable way. It only allows access to your own Drive, by apps using your key.
What if someone gets into my Google account?
They could sign in to CloudPool and reach your connected accounts, as with any service you sign in to with Google. Turn on 2-Step Verification for your Google account. If you think someone got in, secure the Google account, then delete any API keys you do not recognise on your account page.
Can Claude or another AI app use my drives?
Yes. Make an API key on your account page and add the CloudPool MCP server to Claude Desktop, Claude Code, Cursor or VS Code; the developers page has the steps. It can list, read, search, save, move and share files, only as far as the key allows.
Alerts and remote control
Can CloudPool tell me when something goes wrong?
Yes. Alerts come as desktop notifications, emails from your own mail account, or messages in Slack, Discord or Telegram: a failed job, a sync conflict, low space, an account that needs signing in again. Each kind can be off, problems only or everything, with quiet hours and a daily summary email if you want them.
Do alerts go through a CloudPool server?
No. They are sent from your computer straight to the mail server, webhook or bot you set up.
Can I control CloudPool from my phone?
Yes, through your own Telegram, Discord or Slack bot: ask for the status, start or pause syncing, run a job or make a share link. Pair a chat with the six-digit code CloudPool shows; other chats get no answers. The computer needs to be on, with CloudPool running. For your files themselves, use the phone web app.
Troubleshooting
An account says Reconnect.
Its sign-in expired, usually because the password changed at the service or the service logged the session out. Click Reconnect and sign in again. Your files were never touched. Alerts can tell you when this happens.
TeraBox keeps asking for a captcha or verification.
Reconnect the account and, in the TeraBox window, finish the check and open a folder or two before it closes. Waiting a few minutes between big batches also helps.
Google sign-in says the key was refused.
The client ID and secret do not belong together, usually a secret copied from a different client. Click Fix the Google key and paste both from the same Desktop app client in Google Cloud Console.
My Google account disconnects every week.
The consent screen of your Google key is still in Testing. In Google Auth Platform, under Audience, press Publish app, then reconnect the account.
My Mac keeps asking for Keychain access.
Choose Always Allow. macOS asks again once after each update, because the app is not signed with a paid certificate.
Nearby does not find my phone.
Both must be on the same Wi-Fi, with LocalSend open on the phone. On a Mac, allow CloudPool under Privacy & Security, Local Network. On Windows, allow it on Private networks in the firewall. Some routers block devices from seeing each other (guest networks often do); Scan network tries harder, and the QR code works either way.
Uploads are slow.
That is usually the service's own speed, TeraBox's free plan most of all. Big folders finish faster than you might expect because many files move at once. Check that no speed limit is set in Settings, and keep the computer awake until they are done.
Where are the logs?
In Settings, Advanced, under Logs: Open logs shows what CloudPool and its engine did, with filters, and hides passwords and tokens. Set Engine detail to Debug before you repeat a problem, so the log has every detail for a bug report.
CloudPool says the transfer engine is not running.
Click Try again. If it keeps happening, Settings has the log, and reporting a problem with it helps get it fixed.
About
Who makes CloudPool?
Muhammad Zubair, independently. CloudPool is not connected with any of the storage services it works with.
Is using several free accounts allowed?
Each service sets its own terms, so check theirs. CloudPool only works with accounts you sign in to yourself and uses them the way their own apps do.
I found a problem. Where do I tell you?
Open an issue on GitHub with what you did and what happened. The log from Settings helps.
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